Head of Sales

Additional Information:

Job Title: Head of Sales

Location: North County Dublin



  • This key strategic role is to lead from the front and deliver the company’s ambitious sales growth targets across its full portfolio of services.
  • The objective is to both serve existing clients, through excellent customer service on current business and by developing new revenue streams, while also attracting significant additional business from new clients.
  • Managing and leading the sales function, you will ensure that it is positioned to maximize sales opportunities to ensure the business achieves its’ ambitious growth plans.
  • As well as your own new business targets, you will also manage a team of Business Developers and indirectly manage a four-person Customer Services Team.
  • As a natural ambassador, you will enjoy working with clients to develop existing and new business and have a proven track record of doing so.

Duties and Responsibilities:

  • To recruit, develop, manage and motivate a growing team of sales professionals, who will deliver a high standard of execution across all identified customers in relevant channels.
  • Devising sales team KPI’s, driving and coordinating the pace of execution.
  • Development and Implementation of Sales Strategy across the sales teams, whilst working closely with the operations and finance functions.
  • Establish and monitor performance-reporting systems around customer retention and customer banding and client visits.
  • To regularly report achievements versus budget & forecasts to the Senior Management Team.
  • Engaging and proposing new sales development propositions.
  • Motivating the sales team to achieve the best results possible.
  • Propose and manage continuous training and assessment programmes for the total sales team.
  • Setting activity and revenue targets for members of the sales team.
  • Own all plans and strategies for developing business and achieving the company’s sales goals.
  • Establish the inbound-lead requirements needed to meet your sales objectives & provide full visibility into the sales pipeline at every stage of development.
  • Establish and foster partnerships and relationships with key customers both externally and internally.
  • Identifying key areas for improvement in the sales process.
  • Attending industry events and conferences to generate new business leads through networking.
  • Maintain and grow relationships with international partners.

The Candidate:

  • With previous experience of having responsibility of running a sales unit or region, preferably within a logistics or service-focused business, you will have proven success in achieving revenue and margin growth, with a keen focus on customer retention.
  • Possess extensive knowledge of sales principles and practices, and an ability to coach others on them.
  • Excellent communication skills combined with the intellectual capacity to sell the concept in a trustworthy, personable and professional manner.
  • Resilience: demonstrating confidence in your own ability along with a positive approach.
  • Leadership: willing to take the lead and make difficult decisions around people and new business, while bringing a team along with you.
  • Good negotiation skills and ability to understand and implement acceptable levels of margin and financial risk.
  • Thriving under pressure you will be capable of managing multiple priorities and working to critical deadlines and new business objectives.
  • Hands-on management style and proven experience of managing and motivating a sales team.
  • Strong analytical skills, critical thinking skills and problem-solving skills.
  • Skills/Competencies
  • Minimum 10 years of sales experience, with a minimum of 5+ years leading a Business development team.
  • • Excellent interpersonal skills.
  • Strong analytical and numeracy skills.
  • Strong presentation and communication skills, both verbal and written.
  • Demonstrated experience in relationship management and strong commercial awareness.
  • Positive, ‘can do’ attitude & ability to work as part of a team.
  • • Proficient IT & Presentation skills.
  • Demonstrated ability to work positively in an ever-changing environment.

*NB: All applicants CVS will be reviewed and should your skillset match our client’s requirements, we will contact you via email / mobile.  We are also happy to consider you for other open opportunities within Firstaff.  If however, you object to us holding your data on file, please acknowledge via email by return.

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Mary O’Rourke

Senior Recruitment Consultant

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