Key Account Manager

Additional Information

Key Account Manager 

Greater Dublin area 

Salary €40 + OTE €60-70k + bens 

Full licence essential



Our client is an industrial cleaning equipment and service provider working in the retail, leisure, transport and commercial sectors. It has a passion for harnessing innovation and technology in its future-friendly cleaning equipment solutions.  With over 50 years of experience and a clear focus to provide the very best service infrastructure to its wider range of clients. This is underpinned by its national field service operation of highly trained engineers, comprehensive training and development programmes and a dedicated Head Office support team.


Job Purpose:


To maximise the revenue of the company through the effective and efficient management of accounts, ensuring our client deliver the contractually agreed levels of service. 

Key Responsibilities of the position:

Key Tasks and Accountabilities:

  • Manage a portfolio of key accounts
  • Manage all aspects of the key accounts including service calls, compliance and equipment deliveries
  • Support and lead in the key accounts project management aspects of new contracts
  • Achieve sales targets for both revenue and activity
  • Presenting up to board level
  • Quoting and negotiating at business levels
  • Attending client meetings and holding review meetings
  • Maintaining and expanding relationships with existing clients
  • Ensuring that weekly/monthly reports are completed and submitted in line with the customers’ and management expectations
  • Working with the Head of Key Accounts and Senior Board to deliver the highest possible level of service
  • Carry out site surveys in all industry sectors



  • Propose innovative equipment for specific needs
  • Develop relationships with customers at all levels
  • Demonstrate and train cleaning operatives and train the trainers on product range


Typical Performance Measures:


  • Activity ratios
  • Revenue monthly, quarterly, yearly
  • Monthly review feedback

Suitable requirements of the position or equivalent:


  • Ability to manage pressured situations
  • Excellent communication and interpersonal skills
  • Strong analytical skills in order to interpret opportunities
  • The ability to work within a dynamic environment
  • The ability to develop accounts
  • Resilience
  • Problem-solving
  • Target focused



  • Adheres to client’s policies and procedures
  • Acts as a role model within and outside to ensure you are smart and well presented at all times
  • Maintains a positive and respectful attitude, an innovative thinker who proactively and readily embraces change
  • Communicates efficiently and effectively, both verbally and in writing
  • Flexible and efficient time management with an ability to and desire to prioritise work
  • Must excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success


*NB: All applicants CVS will be reviewed and should your skillset match our client’s requirements, we will contact you via email / mobile.  We are also happy to consider you for other open opportunities within Firstaff.  If however, you object to us holding your data on file, please acknowledge via email by return.

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Angela Dunne

Senior Recruitment Consultant

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