Fast Food Performance Specialist

Additional Information:

Field Performance Specialist, Food Services.

Location: Cork-Limerick area

Salary: 27-28K + Company Car + phone + laptop + Pension scheme

20 days leave + 10 public bank holidays

Employment status: Full time, permanent
Location: Cork/Limerick area – daily travel may be required to other locations throughout Island of Ireland
Hours: 40 per week, flexible working pattern, Monday to Friday

**full, clean driving licence essential**

Our client, a leading fast-food franchise business is seeking to hrie a new member to their field team.  You will be responsible for maintaining operational standards across stores within your territory in accordance with the operational standards of the group.  You will be collaborating with franchise owners and their stores on goal setting, training and review. 

The restaurant performance specialist will work with restaurants to identify issues needing attention across all aspects of the business. This starts by taking a hands-on role to learn the basics specific to our operation, and the hands-on involvement will continue as you lead by example each time your visit a restaurant.

Required Skills and Experience:

  • Ideally a recognised qualification in restaurant/hospitality or food sector
  • Understanding / knowledge of current food safety qualifications
  • Min 1 years’ experience working in a hands-on role within the food industry
  • Demonstrate teamwork, problem solving and communication skills
  • Experience in a training role within the food industry, a definite advantage
  • Experience of working in a public, customer-facing role
  • Strong, accurate attention to detail
  • Excellent communication skills (oral and written)
  • Knowledge of controlling profitability within the restaurant industry
  • Ability to plan and prioritise own workload, methodical and logical mindset
  • Approachable with ability to build professional relationships
  • A positive attitude and ability to lead by example
  • IT skills, Ms Office suite
  • Essential: Valid full, clean driving licence
  • Flexible to work occasional nights away from home, as required

Duties and Responsibilities:

  • Planning and scheduling working time and travel so that deadlines can be met.
  • Taking a hands-on role in the food and customer service environment to assess the ability of a team.
  • Setting examples of best practice for in store teams through personal presentation, professionalism, and brand knowledge.
  • Devising and delivering training plans in collaboration with instore managers.
  • Reviewing wider business performance to identify opportunities in profitability and local marketing.
  • Working both individually and with colleagues to spot broader trends and areas of potential common to multiple locations.
  • Identifying and communicating problems you cannot solve which need attention from colleagues with specific expertise.
  • Responsible for maintaining integrity of reporting operational results and metrics.
  • Proactively track and monitor progress of key data in the business.
  • Participate and contribute in regular meeting via video call or in person.
*NB: All applicants CVS will be reviewed and should your skillset match our client’s requirements, we will contact you via email / mobile.  We are also happy to consider you for other open opportunities within Firstaff.  If however, you object to us holding your data on file, please acknowledge via email by return.
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Shane Nolan

Recruitment Consultant

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